Support

PenPal is a personal GLP-1 medication and weight tracking app for iPhone, iPad, Mac, and Apple Vision Pro.

Frequently Asked Questions

How do I log an injection?

Tap the "Log Injection" button on the Dashboard tab. Select your medication, dose, injection site, and the date/time. Tap Save to record the injection.

Can I edit or delete a past injection?

Yes. In the Injections tab, tap any injection entry to open the edit sheet. You can change the date, dose, medication, site, or notes. To delete, swipe left on the entry.

How do injection site recommendations work?

PenPal tracks where you've injected and recommends the next site based on a rotation pattern. This helps avoid injecting in the same area repeatedly. You can configure your preferred sites in Settings.

What is the residual medication level chart?

The residual level chart uses published pharmacokinetic data (half-life values) for your medication to estimate how much is still active in your body. Levels are estimated using first-order elimination kinetics: amount × 0.5^(elapsed hours ÷ half-life hours). This is an approximation only — individual metabolism may vary — and should not be used to make medical decisions.

Does PenPal calculate or recommend dosages?

No. PenPal is a tracking tool, not a dosage calculator. The dose options shown in the app are the FDA-approved dose progression for each medication, provided for reference only. All dosing decisions must be made by your prescribing healthcare provider.

How do subscriptions work?

PenPal offers a free tier with up to 4 injections (accounts that started before September 2026 keep their original 12). After that, you can upgrade to PenPal Premium (monthly or annual). Payment is charged to your Apple ID. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. Manage subscriptions in Settings › Apple ID › Subscriptions on your device.

How do I restore my subscription on a new device?

Open PenPal, go to the upgrade screen, and tap "Restore Purchases." Your subscription is tied to your Apple ID and will be restored automatically.

How do I cancel my subscription?

Go to your device's Settings › Apple ID › Subscriptions, find PenPal, and tap Cancel. You'll retain access until the end of your current billing period.

Is my health data private?

Yes. All your data is stored locally on your device and optionally in your personal iCloud account. PenPal does not collect, share, or sell your data. See our Privacy Policy for full details.

Does PenPal sync across devices?

Yes, if you enable iCloud sync. Your data will sync across iPhone, iPad, Mac, and Apple Vision Pro using your iCloud account. You can also use PenPal in local-only mode.

Can I import or export my injection data?

Yes. PenPal supports CSV import and export of your injection history. This feature is free for all users. Go to the Injections tab and look for the import/export options.

Need more help?

If your question isn't answered above, contact us and we'll get back to you.

fall4her+penpal@gmail.com

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